FAQs

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FAQs

1. What types of payment do you accept?

NPAIC accepts all major credit cards, checks and wire payments.

2. How do I order?

For your convenience, NPAIC offers both online ordering through our customer web portal (insert hyperlink) and a telephone customer service center at 1-800-818-3844.

3. How do I log in to my online customer account?

A customer number and secure password will be provided, and you will be trained by one of our customer service representatives on how to use the online portal.

4. When can expect my order?

NPAIC provides same day shipping for all stocked orders. We also offer scheduled shipping and will release your print products as you request.

5. How do I upload an art file?

Art files can be uploaded to our FTP site, instructions can be provided by simply calling or e-mailing one of our customer service representatives.